Join us on October 7 from 12pm-1pm EST for our free, live-virtual webinar: How to Navigate Difficult Conversations, Using Think on Your Feet® techniques, in partnership with Environmental Science & Engineering Magazine (ES&E).
Difficult conversations are a part of every workplace, and with the right tools, professionals at any level can approach challenging conversations with clarity, empathy, and confidence.
This practical session incorporates tools from Think on Your Feet® and is focused on fostering empathy, improving understanding, and reducing conflict by focusing on clear, thoughtful communication. It will boost participant confidence to have challenging conversations and build trust with their colleagues, clients, and other stakeholders.
Join us in exercises to explore three tools you can immediately apply to everyday communication challenges.
What You’ll Learn:
- A tool for planning for a tough conversation: understanding your listener and audience.
- Leading with curiosity: techniques to ensure you are answering the right question with empathy and clarity.
- Learn a communication framework that helps move the conversation forward.
Why It Matters:
Difficult conversations are where communication skills are tested, and trust is built. Equip yourself and your team with the tools to communicate with clarity and compassion.
Designed for ES&E’s community of technical professionals and leaders, this session uses relevant examples and exercises while teaching communication tools that can be applied across industries and roles.